Contact
Talk to us directly
One team handles sales, support and technical questions, so you are not passed between departments. We answer in German or English.
Direct contact
Monday to Friday, 09:00–17:00 CET
Response within one business day
Dellenfeld 25
42653 Solingen
Germany
40789 Monheim am Rhein
Germany
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Please use the subject line “Data protection”
Acknowledged within one business day
Send a message
What happens after you write
Within one business day
A person from our team replies, not an autoresponder. If the enquiry needs a technical answer, the relevant engineer is copied in.
Scoping call
A 30-minute call to understand channels, order volume, warehouse setup and carrier contracts.
Written recommendation
A short document with the modules that fit, the monthly price, the one-off costs and what we would leave out.
For matters about an existing contract, please include your customer number. For data protection requests under the GDPR, please state which right you are exercising so that we can process it without further questions.